1. Membership Fee & Validity:
All prices for Silver, Gold, and Platinum memberships are exclusive of applicable GST.
Membership is valid for 1 year from the date of purchase and is non-refundable and non-transferable.
2. Discounts & Offers:
Discounts are applicable only upon presenting the active membership card.
Discounts on food & beverages, room bookings, and other amenities are applicable as per the membership tier and are subject to availability and blackout dates.
Discounts cannot be combined with any other promotions or discounts.
3. Complimentary Offers & Vouchers:
Complimentary room nights, meals, and special occasion services must be pre-booked and are subject to availability.
Vouchers for discounts, complimentary items, and buy-one-get-one-free offers are valid for use once per transaction and must be surrendered upon use.
Unused vouchers cannot be carried forward post-expiration of the membership.
4. Credit:
Credit of up to INR 15000 is applicable only for Platinum members and is subject to the management’s discretion and member’s spending history.
Unused credit cannot be encashed and will not be carried forward post-expiration of the membership.
5. Reward Points:
Reward points will be credited to the member’s account within week of the transaction.
Each point is equal to 1 Rupee and can be redeemed against services at The Tattva, subject to availability and blackout dates.
Points cannot be encashed and will expire with the expiration of the membership.
6. Alcohol-related Offers:
All members and their guests must adhere to legal drinking age as per Indian law.
Buy-one-get-one-free and other alcohol-related offers are valid from 2 PM to 7 PM.
7. Behaviour & Conduct:
The Tattva reserves the right to revoke membership without refund in cases where members or their guests display inappropriate behavior.
8. New Year’s Eve Pass:
Free passes for New Year’s Eve celebrations are exclusive to Platinum members and must be pre-booked.
9. General:
Membership benefits are exclusive to the member and are not transferable unless specified (e.g., spouse card).
The Tattva reserves the right to modify terms and conditions and membership benefits without prior notice.
10. Privacy:
Personal information provided by members will be used in accordance with the privacy policy of The Tattva.
The Tattva may send promotional communications regarding offers, events, and updates to members via email/SMS.